What is this?
Photo questions allow you to include a photo upload field in your check-in forms. Clients can take or upload photos directly as part of their check-in submission, such as progress photos, meal photos, or screenshots of wearable data.
Why is it useful?
Photos give you visual context that numbers and text cannot capture. A client's body composition changes, the meals they are eating, or a screenshot of their sleep tracker can tell you more than a written description. Including photo questions in check-ins makes it easy for clients to share this alongside their other responses.
Step-by-Step Guide
Adding a Photo Question to a Check-in
- Go to Library > Forms > Check-ins
- Open an existing check-in or create a new one
- Click Add Question
- Select the Photo question type
- Enter the question text (e.g., "Upload a front-facing progress photo")
- Optionally toggle Required if the photo is mandatory
- Click Save
[Screenshot: Adding a photo question to a check-in form]
Configuring Photo Questions
- You can add multiple photo questions to a single check-in (e.g., front photo, side photo, back photo)
- Each photo question accepts one image per submission
- Add a clear description so clients know exactly what photo to take
- Mark photo questions as optional if you want clients to submit them only when convenient
[Screenshot: Check-in with multiple photo questions configured]
How Clients Submit Photos
- The client opens the check-in on their mobile app
- They reach the photo question and tap the upload area
- They can take a new photo with their camera or select one from their gallery
- The photo is attached to their check-in submission
- They continue with the remaining questions and submit
Reviewing Submitted Photos
- Go to the client's Check-ins tab
- Open a completed check-in submission
- Scroll to the photo question to see the submitted image
- Click the photo to view it in full size
- Use the Compare feature to view photos from different submission dates side by side
[Screenshot: Reviewing a submitted photo in a check-in response]
Photo Questions vs. Progress Photos
Photo questions in check-ins are best for casual, contextual photos submitted alongside other data. For dedicated, structured body composition tracking with comparison tools, use the Progress Photos feature instead. Progress photos provide a purpose-built gallery with pose categories and side-by-side comparisons.
Things to Note
- Photos are stored securely and visible only to you and the client
- Large photos are automatically compressed for faster upload
- Clients need an active internet connection to upload photos
- Photo questions work on both iOS and Android mobile apps
FAQs
Can clients upload multiple photos per question?
Each photo question accepts one image. Add multiple photo questions if you need several photos in a single check-in.
What file formats are supported?
Standard image formats including JPEG and PNG are supported. Clients can take a new photo or select from their device gallery.
Can I download the submitted photos?
You can view and save photos from the check-in submission detail page.
Should I use photo questions or the Progress Photos feature?
Use photo questions for quick visual check-ins alongside other data. Use the dedicated Progress Photos feature for structured body composition tracking with pose categories and comparison tools.