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Syncing Check-in Answers to Metrics

AndreiWritten by Andrei

What is this?

When you add a Number-type question to a check-in, you can link it to a metric. When the client submits their check-in, the number value they enter is automatically logged to the linked metric. This creates a seamless data flow between check-in responses and your metric tracking charts.

Why is it useful?

Without syncing, clients would need to submit a check-in and then separately log the same value to a metric. That means double-entry, which is tedious and error-prone. By linking a check-in question directly to a metric, the data flows automatically. The client fills out the check-in once, and the metric chart updates on its own.

Step-by-Step Guide

Setting Up the Sync

  1. Go to Library > Forms > Check-ins
  2. Open the check-in you want to edit
  3. Find the Number question you want to link (or create a new Number question)
  4. Click on the question to edit it
  5. Look for the Link to Metric option
  6. Select the metric you want to sync to from the dropdown
  7. Click Save

[Screenshot: Number question with Link to Metric dropdown showing available metrics]

How the Sync Works

  1. The client opens their check-in on the mobile app
  2. They enter a number value for the linked question (e.g., body weight: 82.5)
  3. They submit the check-in
  4. The value is automatically logged to the linked metric with the submission date
  5. The metric chart updates to include the new data point

[Screenshot: Metric chart showing data points synced from check-in submissions]

Requirements for Syncing

  • The check-in question must be a Number type. Text, Rating, Yes/No, Multiple Choice, and Scale questions cannot be synced to metrics.
  • The metric must already exist in your library and be assigned to the client.
  • One question can be linked to one metric at a time.

Verifying the Sync

  1. After a client submits a check-in with a linked question, go to their Metrics tab
  2. Open the linked metric
  3. You should see the new data point in the chart and history
  4. The log entry will show it was synced from a check-in

[Screenshot: Metric history entry showing source as check-in sync]

Common Sync Scenarios

  • Body weight check-in: Add a Number question "What is your weight today?" and link it to the client's weight metric
  • Sleep tracking: Add a Number question "How many hours did you sleep?" and link it to a sleep hours metric
  • Measurements: Add Number questions for waist, chest, or arm measurements and link each to the corresponding metric

Things to Note

  • Only Number-type questions support metric syncing
  • If the client skips the question (and it is optional), no value is logged to the metric
  • Editing a check-in response does not automatically update the synced metric value
  • You can link multiple Number questions in the same check-in to different metrics

FAQs

No. Each Number question can be linked to one metric at a time.

Previously synced data points remain in the metric history. Only future submissions stop syncing.

Can I manually edit a value that was synced from a check-in?

Yes. You can edit or delete any metric log entry from the client's Metrics tab, regardless of how it was created.

Does the sync work retroactively?

No. Only check-in submissions made after the link is configured will sync to the metric.

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